Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us:

• Account Information: Name, email address, phone number, and account credentials
• Profile Information: Financial goals, preferences, and settings
• Communication Data: Messages, feedback, and support requests

1.2 Financial Data

To provide our AI-powered financial insights, we collect:

• SMS Transaction Data: Bank notifications, payment confirmations, and financial alerts from your SMS messages
• Transaction History: Spending patterns, income sources, and financial behaviors
• Account Balances: Current account status and financial positions
• Payment Information: Transaction amounts, dates, and merchant details

1.3 Usage and Technical Data

We automatically collect:

• Device Information: Device type, operating system, and unique device identifiers
• Usage Analytics: How you interact with our app, features used, and time spent
• Log Data: IP addresses, browser type, and access timestamps
• Performance Data: App crashes, errors, and performance metrics

2. How We Use Your Information

2.1 Core Service Functions

We use your information to provide our AI-powered financial services:

• Cash Flow Analysis: Analyze income patterns and predict future cash flows
• Credit Scoring: Generate alternative credit scores based on financial behavior
• Fraud Detection: Identify unusual transactions and potential security threats
• Budgeting Insights: Provide personalized spending recommendations
• Investment Suggestions: Recommend savings and investment opportunities

2.2 AI and Machine Learning

Our AI systems process your data to:

• Learn your financial patterns and behaviors
• Generate personalized financial insights and recommendations
• Improve our algorithms and prediction accuracy
• Detect anomalies and potential fraud
• Provide contextual financial education

2.3 Service Improvement

We use aggregated and anonymized data to:

• Improve our AI algorithms and prediction models
• Develop new features and services
• Optimize app performance and user experience
• Conduct research and analysis

3. Data Sharing and Disclosure

3.1 When We Share Your Data

We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your data
• Service Providers: With trusted third-party vendors who help us operate our service
• Legal Requirements: When required by law, court order, or government request
• Security and Safety: To protect our users, prevent fraud, or address security threats
• Business Transfers: In connection with a merger, acquisition, or sale of assets

3.2 What We Don't Share

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not share your raw SMS data or detailed financial information with advertisers or data brokers.

4. Data Security

We implement comprehensive security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict authentication and authorization procedures
• Regular Audits: Ongoing security assessments and vulnerability testing
• Data Minimization: We only collect and retain data necessary for our services
• Employee Training: Regular security training for all staff members

5. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data is retained while your account is active
• Account Deletion: Most data is deleted within 30 days of account deletion
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Anonymized Data: Aggregated, anonymized data may be retained for research purposes

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data

6.2 Communication Preferences

You can control:

• Email notifications and marketing communications
• Push notifications and alerts
• Data collection and processing permissions
• AI feature usage and personalization

7. AI and Machine Learning Transparency

7.1 How Our AI Works

Our AI systems analyze your financial data to:

• Identify spending patterns and categorize transactions
• Predict future cash flows and financial needs
• Detect unusual or potentially fraudulent activities
• Generate personalized financial recommendations
• Provide alternative credit scoring based on behavior

7.2 AI Decision Making

Important information about our AI systems:

• AI recommendations are probabilistic and not guaranteed
• Human oversight is maintained for critical decisions
• You can opt out of AI-powered features
• We continuously monitor and improve our AI algorithms

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your data may be processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights, including:

• Standard contractual clauses
• Adequacy decisions
• Other appropriate safeguards as required by law

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your device or browser preferences.

11. Third-Party Services

Our service may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications

Continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Data Protection Officer: [email protected]
Address: [Your Business Address]

14. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal data includes:

• Consent: When you explicitly agree to data processing
• Contract Performance: To provide our services under our terms
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

15. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at [email protected].